Frequently asked
questions.

Solas AI is an AI automation consultancy for service businesses. We design, build, and deploy practical automation workflows - scheduling, follow-ups, lead outreach, reviews, and content - starting with the one bottleneck leaking the most money.

We specialize in service businesses including dental practices, HVAC companies, plumbing companies, electrical contractors, and law firms. Our automation workflows are tailored to the specific operational challenges and compliance requirements of each industry.

We meet you where you are: rather than another platform to log into, we build automation on top of the tools you already use - your practice management system, your phone system, your CRM - with an optional client dashboard when you want one place to see results. No rip-and-replace, and we handle setup, testing, monitoring, and optimization.

Plans start at $497/month for core automations (appointment reminders, review requests, missed call text-back). Professional plans at $1,497/month add cold outreach, social media, and lead scoring. Premium plans at $2,497/month include strategy sessions, custom integrations, priority support, and unlimited voice minutes.

No long-term contracts. Our automation workflows pay for themselves within 60-90 days. We earn your business every month by delivering measurable results, not by locking you into a multi-year agreement.

The $1,000 guarantee is simple: measurable results in 90 days, or I write you a check. I'm confident because these workflows are built on automation patterns proven across the service-business world.

Book a free 30-minute Clarity Call. We will review your current operations, identify the biggest revenue leak, and outline which automation workflows will produce the fastest return. No pitch deck, no pressure - just a clear-eyed look at where automation will move your numbers.

Most businesses see results within the first week. Missed call text-back typically recovers calls within 48 hours. Appointment reminder sequences reduce no-shows within the first two weeks. Full ROI across all workflows is usually visible within 90 days.

No. We integrate with the tools you already use - ServiceTitan, Housecall Pro, Dentrix, Clio, Google Calendar, Twilio, QuickBooks, and many more. Your team keeps their existing workflow. We add automation on top.

Yes. Data is stored on AES-256 encrypted volumes and moves over TLS 1.3 in transit. Access to production systems requires multi-factor authentication and follows least-privilege principles, and access events are logged. Security is designed in by a CISSP and CISM certified engineer.

For healthcare clients we sign a Business Associate Agreement (BAA) before any patient data flows through our systems, and we route PHI only through third-party services that will sign a BAA of their own. Workflows follow the minimum-necessary principle, PHI is encrypted in transit and on encrypted storage, and PHI-touching actions are logged.

Each industry has different regulatory requirements, and we design workflows to respect them: HIPAA for dental and healthcare, ABA and state-bar advertising rules for law firms, and EPA, OSHA, and state-licensing documentation for the trades. Compliance considerations are built into every workflow from the start.

All workflows include error handling, retry logic, and automated error notifications. If an automation encounters an issue, our monitoring catches it and we resolve it - usually before you even notice. Critical alerts trigger immediate response.

Absolutely. We recommend starting with the highest-ROI workflow for your industry - typically missed call text-back for trades or instant intake response for law firms. You can add more workflows as you see results and build confidence in the system.