Privacy Policy

Last updated: March 5, 2026

1. Introduction

Solas AI ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit our website (solasai.net) or use our services.

2. Information We Collect

Information you provide

  • Newsletter signups: Email address (processed via our self-hosted Listmonk newsletter system)
  • Contact forms: Name, email, and message content
  • Chat widget: Conversation messages (processed via Anthropic Claude API)
  • Booking requests: Name, email, and scheduling preferences (processed via Cal.com)

Information collected automatically

  • IP address (for rate limiting and security)
  • Browser type and operating system
  • Pages visited and time spent

3. How We Use Your Information

  • To send newsletters you subscribed to (via our self-hosted Listmonk)
  • To respond to your inquiries
  • To provide AI chat assistance on our website (via Anthropic)
  • To schedule and manage appointments
  • To improve our website and services
  • To prevent abuse and ensure security

4. Third-Party Services

We use the following third-party services that may process your data:

  • Resend - Transactional email delivery (purchase receipts and downloads)
  • Supabase - Lead and CRM data storage
  • Anthropic - AI chat processing (Claude API)
  • Cal.com - Appointment scheduling
  • Hostinger - Website hosting

5. Data Retention

We retain your data only as long as necessary for the purposes described above. Newsletter subscriptions persist until you unsubscribe. Chat conversations are not stored beyond the browser session. Contact form submissions are retained for up to 12 months.

6. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for data processing
  • Request data portability
  • Object to processing of your data

To exercise any of these rights, contact us at [email protected].

7. Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS), access controls, and regular security reviews.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "last updated" date.

9. Contact

For questions about this privacy policy or your data, contact us at:

Solas AI
Email: [email protected]
Phone: (307) 357-1525